Domain Name & Web Hosting FAQs

Browse by Category

View Questions by Category:

Browse General Questions

There were 21 questions found in this category:

  1. What are Verified By Visa and MasterCard SecureCode?

    Visa and MasterCard have developed authenticated payment capabilities to im...

  2. Are my credit card details secure?

    For your protection all payment details are transmitted over a secure link&...

  3. Can I modify my CNAME records through Telivo?

    Unfortunately Telivo cannot offer custom CNAME records with either our doma...

  4. How do I edit my account details?

    Keeping your Telivo account details up-to-date is extremely important....

  5. What do I do if I forget my username and password?

    Telivo AccountIf you have forgotten your Telivo account user...

  6. Do you provide a VAT receipt or invoice?

    To view/print receipts/invoices for your orders online login to your&n...

  7. How do I host my website with another company?

    The company you want to host with should be able to provide you with a set ...

  8. Who is my ISP?

    An Internet Service Provider (ISP) is a company/entity that ...

  9. The name I want is already taken, can I buy it anyway?

    If the name you want is already taken then Telivo will not be able to regis...

  10. What is FrontPage?

    FrontPage is a website creation and management tool developed by Microsoft....

  11. How do i add a hosting to my domain name that was purchased through your company?

    To add a hosting plan to your domain name simply click on the 'hosting' men...

  12. How do I cancel/remove my hosting plan?

    To cancel/remove your current hosting plan we would need a signed letter/fa...

  13. Can I purchase domain names using a Postal Order/Cheque?

    Unforutnately we are unable to accept Postal Orders/Cheques for domain name...

  14. How do I move my domain name from one account to another?

    To request this we would need a signed authentication from the current acco...

  15. Im having problems logging into my FTP

    If you have a Starter Plus hosting plan from us it is worth checking whethe...

  16. I have forgotten my username/password.

    The Telivo system uses a selection of different passwords for different thi...

  17. Will my website appear in the search engines?

    Simply registering a domain name and hosting a website under it does not au...

  18. What information about me is displayed in the WHOIS?

    generic Top Level Domains (gTLDs) .COM, .NET, .ORG, .BIZ, .INFOThe Internet...

  19. What is DNS?

    Domain Name Service  (DNS) is a very complex subject and we would not ...

  20. What is DNS caching?

    All Internet hosts, including your computer when it is connected to the Int...

  21. What is web caching?

    The most common cause of web pages not updating once you have uploaded new ...