Mailguard is an advanced e-mail security and protection system designed to help safeguard e-mail from viruses, spam, worms, malicious content and other email threats.

How it works

When an e-mail is sent it normally passes through a number of machines that route the message as it travels from the sender to the recipient. Mailguard acts just like one of these routers but with the added security benefits of filtering viruses + spam messages and shielding your inbound mailserver address from spammers and hackers.

When e-mail is sent to an account that has Mailguard enabled all inbound messages are filtered and then delivered to your mailserver. E-mail that is flagged by Mailguard as spam or a virus will be placed in to the quarantine area and will not be delivered to your mailserver. E-mail accounts protected by Mailguard will receive periodic Quarantine Reports by e-mail. The Quarantine Report will contain a summary of any mail that has been quarantined in the last 30 days and a link to the Mailguard quarantine web interface.

Mailguard implements industry-leading technologies and systems that continuously monitor for new spam techniques, viruses and other threats, to provide accurate filtering and a low false positive rate (legitimate email incorrectly marked as spam). On the rare occasion that any mail is incorrectly quarantined the web based quarantine area allows users to un-quarantine messages to their mailbox. The web based quarantine area also allows users to:

By default all mail in the quarantined area is kept for 30 days before being deleted.

If your hosting package does not include Mailguard Virus & Spam Filtering you can add it as an additional feature.

Most Common Use

Virus and Spam filtering has become must-have for anyone who uses e-mail for business or on a frequent basis and wants to maintain productivity instead of waisting their time and attention disinfecting their computer or dismissing unwanted messages.

Step-By-Step

  1. Click on the link to the Mailguard quarantine area in your hosting Control Panel, Quarantine Report or go to http://www.yourdomain.com/mailguard/
  2. At the login screen enter the e-mail address and password of the account
  3. You will be logged straight into the Virus quarantine area. To view the Spam quarantine area click on the Spam link at the top of the page
  4. From the list of quarantined mail check the checkbox next to the message(s) you want to use
  5. Select the desired action from the Action drop down menu and click Go

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