We would like to thank everyone who took part in our customer satisfaction survey. On the whole nearly everyone is extremely happy with our customer service and the services we offer. For those few who were not so happy we would like to thank you for your comments and hope to improve the areas you have mentioned.

The lucky 5 winners were selected at random on the 30th June and have received a .co.uk domain name and 1 years Premier hosting.

Connecting to Telivo Broadband couldn't be easy and it's FREE!! There is no Line Connection fee, giving you even more value for money!

Our Broadband packages are different and offer you many advantages over the likes of BT and AOL, such as:

No Download limits
1 month minimum contract
Free connection
Free Migration
Free domain name *
Free premium web hosting package
Free Virus Scanning / Spam Filtering
Unlimited email/phone support (not premium rate)

Our packages include:

Home 500 - £14.99 per month
Home 1000 - £19.99 per month
Home 2000 - £29.99 per month

Office 500 - £24.99 per month
Office 1000 - £29.99 per month
Office 2000 - £39.99 per month

All prices exclude VAT

Not only are we offering free connection and free migration but you get it at an amazing price too!

All you need to do is sign-up at www.telivo.com/broadband and follow the simple on screen instructions.

* except Home 500

Tip 1: Don't use the same username and password for control panel.

Tip 2: Try to think up a unique username and password containing numbers and letters, rather than using your name, company name etc.

Tip 3: Before calling the support team check:

• Your Internet Connection (i.e. can you logon to other sites),
• Firewall's and Routers.

Tip 4: A large number of answers to the questions that come through to the Support Team can be found on our website by visiting our FAQ's and Support Guide pages.

Here are our top 5 FAQ's:

1: How do I migrate from my current Broadband provider to Telivo?

2: Do I get a homepage when I buy a domain name?

3: How do I setup email forwarding on the free forwarding service?

4: What do I do if I forget my username and password?

5: What is web hosting?

Recycle by donating them to your favorite Charity!

Individuals and companies are being urged to save office materials that normally end up in the bin - toner and printer cartridges - in order to help raise money for Charity.

Throwing away an old printer cartridge is not very environmentally-friendly and very few printer cartridges are recycled. The rest are buried in landfill sites. It takes more than 1.5 pints of oil to make a new toner cartridge and in the last decade it is estimated that millions of pounds worth of printer cartridges were dumped.

The Recycling Appeal www.recyclingappeal.com supply free postage envelopes and can set up an account which allows regular donors to support any charity they want, including local causes.

There are many charities that are in need of used printer cartridges and here are a very small number of them:

The Red Cross - www.redcross.org.uk

Oxfam - www.oxfam.org.uk

Help the Aged - www.helptheaged.org.uk

WWF World Wildlife Foundation - www.wwf.org.uk

*Please Note: Telivo are not responsible for the content of external websites.